Consumer representation
Information to assist consumer representatives and those wishing to appoint consumer representatives.
The purpose of representation is to bring the full range of relevant perspectives to be considered by boards and committees when making decisions. A consumer representative is someone who brings the perspective of consumers to the process.
The Ministry has information to assist consumer representatives and those wishing to appoint consumer representatives.
Find out more about what consumer representation is, and the Ministry's role.
Being a consumer representative
Applying to be a consumer representative
Information on how to apply to become a consumer representative and the application process.
Being a consumer representative
Includes roles and responsibilities, interests and conflicts of interest, being effective in meetings, networking and the Consumer Representative Network.
Effective consultation is a genuine exchange of views between people who have the knowledge and experience to confront the issues.
Getting a consumer perspective
Recruiting effective consumer representatives
Includes information on why you should have a consumer representative, the recruiting of effective consumer representatives, qualities of an effective consumer representative, the Ministry’s nomination process and Consumer representatives’ fees and expenses.
Guidelines for Chairpersons
How Chairpersons help consumer representatives be effective, problems encountered by consumer representatives and the Consumer Representative Network.
