What we do

Includes information on our vision and role, our structure, what we do and what we don't do, and job vacancies.

Our vision: Confident consumers

Our main role is to create an environment that promotes good and accurate information flows between suppliers and consumers so that consumers can transact with confidence.

We are part of the Ministry of Economic Development.

Visit the Ministry of Economic Development's website for more about MED’s purpose, and strategies and priorities.

Our Minister

Hon John Boscawen is the Minister of Consumer Affairs.

View his profile on the Parliament website.

What we do

Develop consumer policy including consumer protection, product safety and weights and measures
provide appropriate, accurate and accessible information, education and advice for consumers and businesses on consumer laws and issues
investigate unsafe consumer products
provide advice on consumer representation, including a consumer representation nomination service to government departments and agencies
administer a range of consumer legislation
enforce the Weights and Measures Act 1987.

Find out what we don't do, and who may be able to help you.

Find out about the Ministry's organisational structure.

Find out more about Weights and Measures.