Consumer Policy Tools

Background Paper to Creating Confident Consumers

May 2003

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References

Hadfield, G, Howse, R, Trebilcock, M, "Information-Based Principles for Rethinking Consumer Protection Policy" Journal of Consumer Policy 21: 131-169, 1998

Ministry of Economic Development, The Code of Good Regulatory Practice (1997).

Organisation for Economic Co-operation and Development, Recommendation of the Council of the OECD on Improving the Quality of Government Regulation (1995) OCDE/GD(95)95.

Office of Fair Trading, Consumer Detriment under Conditions of Imperfect Information Research Paper 11, 1997

Ogus, A, Regulatory Institutions and Structures, Working Paper 4 (2001) Centre on Regulation and Competition, University of Manchester.

Trebilcock, M, Rethinking Consumer Protection Policy, paper delivered to the Consumer Law Conference, Auckland, 2001

Twigg-Flesner, C, Weatherill, S, Willett, C, "Law, Information and Product Quality" Journal of Consumer Policy 25: 291-297, 2002.

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