Overview of the Act
The Credit Contracts and Consumer Finance Act 2003 (and
associated regulations):
- defines key concepts such as credit and consumer credit
contracts
- requires you to disclose key information to debtors under
consumer credit contracts and consumer leases
- regulates methods of interest charging, fees and payments
- allows for changes to a contract’s terms on the basis of
unforeseen hardship to the debtor
- regulates land buy-back transactions to provide rules about
fees and ensure the disclosure of key information and independent
legal advice to debtors
- restricts creditors and lessors from making unreasonable
requirements as to the terms on which a debtor or lessee is to
take out or obtain credit-related insurance
- sets up a penalty and enforcement regime, including
enforcement by the Commerce Commission
- provides for reopening oppressive credit contracts and banning
orders against creditors who the Court decides are not suitable to
be in the business of providing credit.
- Definitions and key concepts.

Objectives of the Act
The Act is designed to provide transparency in dealings between
creditors and debtors. The Act allows creditors considerable
flexibility in the manner in which they comply with their
obligations under the Act, while remaining strong against oppressive
conduct by creditors.

Definitions and key concepts
What is credit?
The Act defines “credit” (Section 6) as being provided when,
under a contract, a person grants a right to another person to:
- defer payment of a debt, or
- incur a debt and defer its payment, or
- buy property or services and defer payment for that purchase
(in whole or part).
What is a credit contract?
The Act defines a “credit contract” (Section 7) as a contract
under which credit is or may be provided.
If the debtor and creditor have agreed on a combination or series
of contracts, and in substance credit is provided under those
contracts (even though none of the contracts on its own is a credit
contract), the contracts are treated as a credit contract formed at
the date the last contract in the series was made.
Credit contracts include:
- a loan of money
- a credit sale – a sale of goods or services where payment of
the purchase price is deferred (previously commonly referred to as
a hire purchase agreement)
- a credit card or charge card facility used for purchases
and/or cash advances
- a bank overdraft
- a conditional sale of either real or personal property.
- Credit contracts do not include:
- an ordinary contract for hiring or leasing goods
- a layby sale
- a lease of land
- a block discounting or factoring agreement.

What is a consumer credit contract?
The Act defines a “consumer credit contract” (Section 11) as
being a credit contract in which:
- the debtor is a “natural person”, ie, they are not a company
or incorporated society
- the debtor enters into the contract for personal, domestic or
household purposes,
- and one or more of the following applies:
- an interest charge or fee is, or may be, payable in return for
the credit (this does not include default fees)
- a security interest is taken in connection with the credit
contract.
In addition, one or more of the following must
apply:
- the creditor is in the business of providing credit or
provides credit in the course of a business
- the debtor and creditor are introduced by a paid adviser or a
broker.
Credit contracts that are not consumer credit
contracts include:
- contracts for the sale of property or goods where the agreed
price must be paid within two months
- where credit is provided because a person has overdrawn their
bank account without an agreed overdraft facility
- where the debtor is acting as a trustee for a family trust
- contracts primarily for investment purposes.
Examples
The following examples illustrate the above rules:
- Judith enters into a loan agreement with
a bank to buy a family home. The contract is a consumer credit
contract.
- Garry enters into a loan agreement with a
bank to buy an investment rental property. The contract is not a
consumer credit contract as Garry’s purpose is for investment
rather than for a domestic purpose.

What is a consumer lease?
A “lease” is a contract for the hire of goods. A typical lease is
not a credit contract as it does not meet the definition in Section
6, ie, the lessee does not incur a debt or defer payment of a debt.
The Act defines a “consumer lease” (Section 60) as having been
entered into primarily for personal, domestic or household purposes.
The lease must also either be for a term of more than one year, or
provide that the lessee has an option to buy the goods they are
leasing.
Note:
The definition of a consumer lease under the Act applies only when
the lessor
is in the business of leasing goods. This is discussed further in
Consumer leases.
However, the Act considers a lease to be a credit contract when:
- the payments under the lease equal or exceed the cash price of
the goods being leased, or
- the payments under the lease do not equal or exceed the cash
price, but the lessee has an option to buy the goods for
less than a reasonable estimate of their fair market value at the
end of the lease.
Examples
The following examples of transactions that
are leases and credit contracts assume the consumer enters into the
transaction for personal, domestic or household purposes.
Debbie enters into a contract to hire a car.
The car’s cash price is $20,000. The rental payments for the lease
are $300 per month. The lease term is 36 months. The contract is for
a term of more than one year but the total payments of $10,800 are
less than the cash price, so the contract is a consumer lease.
Julie enters into a contract to hire a car.
The car’s cash price is $20,000. The rental payments for the lease
are $340 per month. The term of the lease is 36 months. At the end
of the term Julie may buy the car for $12,000 – its expected market
value. The contract is a consumer lease because Julie has an option
to buy and the term is for more than one year, even though total
payments are less than the cash price.
John enters into a contract to hire a car.
The car’s cash price is $20,000. The rental payments for the lease
are $330 per month and the final payment is $12,000. Total payments
are $23,880. The term of the lease is 36 months. This contract is a
credit contract as the total payments exceed the car’s cash price.
Sarah enters into a contract to hire a car.
The cash price of the car is $20,000. The rental payments for the
lease are $400 per month. The term of the lease is 36 months. At the
end of the term Sarah may buy the car for $8,400. As the option
price is substantially below the car’s expected market value
($12,000) the transaction is a credit contract.
Simon hires a television for $25 per week.
The cash price is $2,500. The lease has no term and Simon may return
the television and stop paying whenever he chooses without further
obligation. Simon may also buy the television and his previous
payments will count towards the purchase price. This contract,
commonly known as a “rent to own”, is a consumer lease.
Nigel hires a television at $25 per week.
The cash price is $2,500. The lease has no term and Nigel may return
the television and stop paying whenever he chooses without further
obligation. The contract is an ordinary hire contract and is
regulated by the Act.

Key changes
Definition of consumer credit contract
A debtor must be a natural person.
The contract must be entered into primarily for personal,
domestic or household purposes.
Interest charges, credit fees or a security interest must apply.
All consumer credit contracts are covered, regardless of the
total amount of credit outstanding.
Borrowings primarily for investment purposes are not covered.
Creditors may get a declaration from borrowers that the credit is
for business or investment. If the lender has reason to believe the
loan was really for consumer purposes, the declaration is
ineffective.
Act reference
Part 2, Subpart 1

Disclosure requirements
- Disclosure must be clear, concise and likely to bring the
information to the attention of a reasonable person – they must
not be misleading.
- The Act provides for model disclosure statements set out in
regulations. Although not compulsory, using the model disclosure
statements will ensure that creditors have met their requirements
under the Act.
- Initial disclosure requirements may be contained in the credit
contract or lease – including information such as the creditor’s
full name and address, the initial unpaid balance, the credit
limit, the method of charging interest, the interest free period
if there is one, credit fees and charges, and the payments
required.
- There is an obligation for ongoing disclosure – continuing
disclosure statements are required every 45 days for revolving
credit contracts and at least every six months for all other
credit contracts.
- The Act makes some changes to the timing of disclosure, with
various deadlines:
- for making disclosure when the contract is first signed
- to guarantors
- when the interest rate changes
- when the parties agree to changes
- when the lender has the right to make unilateral changes.
- Additional disclosure must be made on variation of the credit
contract or lease, or when requested by the debtor.
- Allows for electronic disclosure if consented to by the
debtor.
- Creditors not making proper disclosure cannot enforce
contracts against debtors who fail to pay until they make correct
disclosure.
- Debtors can also seek statutory damages from creditors for the
failure to comply.
Act reference
Part 2, Subpart 2

Interest charges and fees
- Regulates how interest is to be calculated.
- Requires fees to be “reasonable” (the fee should be matched to
a cost incurred by the creditor).
- When a fee is payable by a creditor to a third party and
passed on to the debtor, it should match the specific costs
incurred by the creditor.
- Finance rate not required.
Act reference
Part 2, Subparts 5 and 6

Hardship provisions
- Debtors have the right to request a variation of a credit
contract if unforeseen circumstances cause hardship, eg, illness,
injury, loss of employment or the end of a relationship.
- The debtor can ask to extend the contract by reducing the
amount of each payment or postponing payments, without incurring
penalties.
- A debtor cannot seek a hardship variation if they are in
default on the credit contract.
- A debtor can appeal to the Courts if a lender refuses their
request.
Act reference
Part 2, Subpart 8
Prepayment
- Regulates how prepayment is to be calculated.
- A creditor must accept a full prepayment, and may only refuse
part prepayments if allowed in the contract.
Act reference
Part 2, Subpart 7

Key terms
Advance
Annual interest rate
Broker
Cash price
Credit Sale
Creditor
Daily interest rate
Guarantor
Payment
Revolving credit contract
Security interest
Unpaid balance
Unpaid daily balance
Working day
This list sets out the key terms referred to throughout this
information, and provides definitions as specified in the Act.
Advance An advance
describes the value provided by the creditor to the debtor. It means
any of the following:
- money paid to the debtor or to a person specified by the
debtor
- any debt consolidation paid for by you on the debtor’s behalf
- the cash price of any goods or services purchased by the
debtor from you
- the value of a cash advance or a purchase made on a credit
card.
Annual interest rate A rate
applied to the unpaid balance to derive the interest charge,
expressed as an annual percentage.
Broker A person who in
return for payment by either the debtor or the creditor assists a
person in obtaining credit.
Cash price The lowest price
at which a person is able to purchase property or services based on
payment in full from the seller at the time the contract is made.
Any “discount for cash” must be factored into the cash price. Where
the creditor or lessor does not sell goods for cash, the cash price
is the fair market value of those goods.

Credit sale A sale or
provision of services in which payment of the whole or part of a
purchase price is deferred to a later date, eg, a sale by
instalments, hire purchase, or conditional sale will be a credit
sale.
Creditor A person who
provides credit under a credit contract. If the credit contract is
assigned, the party receiving the assignment is also the creditor.
Daily interest rate The rate
determined by dividing the annual interest rate by 365.
Guarantor A person who:
- guarantees the performance of a debtor’s obligations under a
contract, or
- indemnifies a creditor against any loss they may incur in
connection with the contract, or
- assumes liability for performing the obligations of a debtor
under a contract.

Payment In relation to a
credit sale, includes a deposit or trade-in allowance.
Revolving credit contract
A credit contract that anticipates multiple advances that are made
when requested by the debtor. The contract does not limit the total
amount that is advanced to you over the life of the contract. The
definition includes “charge cards” that require the full outstanding
balance to be paid at the end of each billing period.
Security interest An
interest in property created by a transaction that secures payment
or performance of an obligation under a credit contract or consumer
lease. Note that the definition includes land as well as personal
property.
Unpaid balance The amount
owing under a credit contract at a particular time. The unpaid
balance is the total of all debits minus all credits under the
contract.
Unpaid daily balance
The unpaid balance under a credit contract at the end of a
particular day.
Working day Any day other
than:
- Saturday and Sunday
- Waitangi Day
- Good Friday
- Easter Monday
- Anzac Day
- Queen’s Birthday
- Labour Day
- the period between 25 December and 2 January.

Transitional provisions
The Act applies to every credit contract, consumer lease, and
guarantee made after the Act takes effect on 1 April 2005.
Contracts formed before this date will be governed by the law in
force at the time.
You can choose to bring contracts formed before 1 April 2005
(governed by the Credit Contracts Act 1981 and Hire Purchase Act
1971) under the Act. You do not need the debtor’s consent to do
this, but in doing so you must not increase any obligation they have
in connection with the contract.
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