Payments
What are the rules for payments?
The ordinary rule is that debtor payments must be credited to the
debtors’ accounts as soon as practicable after they are received.
Section 47 allows payments to be credited on the day they were
received rather than the day they were processed, eg, if a debtor
makes a payment on a non-business day and the payment is processed
on a later business day, it may be credited to the debtor’s account
on the day it was made.
Exception
This ordinary rule is subject to the following exception.
If a credit contract specifies a payment schedule, payments may
be credited according to the schedule, rather than as soon as is
practicable. It is only applicable to instalment credit contracts.
A payment schedule is not defined in the Act but means a plan for
the receiving and crediting of payments. This involves specifying
the timing and amount of each payment, such as its due date and
specifying that payments will be credited according to the schedule.
As a result, you can credit the payments on the date specified in
the schedule rather than when they were received.
This will allow you to estimate the total interest charge on a
contract with some certainty.
Examples
- A contract provides that payments are due and will be credited
on the 20th of each month. If a debtor makes a payment on the
15th, you may credit the payment on the 20th.
- A contract provides that payments of $90 are due at the end of
each fortnight. A debtor makes a payment of $95. The debtor may
credit $90 when it is due and $5 towards the following fortnight’s
payment.

Part prepayments
If a debtor offers a part prepayment you must receive and credit
it as soon as practicable, unless the credit contract specifies
otherwise.
You can refuse to receive part prepayments if this is specified
in the contract. If you refuse the payment, it must be returned or
refunded to the debtor. If the contract specifies a payment schedule
you may credit the part prepayment in accordance with the schedule,
provided that this is authorised in the contract.
You may charge a fee for part prepayment, based on a reasonable
estimate of your loss resulting from the payment.

Full prepayment
“Full prepayment” is payment of the unpaid balance in full before
it is due under the contract. This is often referred to as “early
settlement”.
Do I have to accept a full prepayment from a debtor?
Yes, the debtor has a right to make full prepayment any time. You
cannot remove that right by contract.
What must the debtor pay to make full prepayment?
The debtor must pay:
- the unpaid balance as calculated at the time of the full
prepayment. In calculating this, you must make sure you only
include interest charges that have accrued to the date of full
prepayment. You must also not debit any fees that would otherwise
be payable after the full prepayment, eg, you cannot “bring
forward” any monthly account keeping fees
- any fees that cover your administrative costs. These credit
fees must be authorised by the credit contract and disclosed in
the initial disclosure statement
- a fee or charge that does not exceed a reasonable estimate of
your loss arising from the full prepayment. This must be
authorised by the contract and disclosed in the initial disclosure
statement.
You must also provide a proportionate rebate of any consumer
credit insurance premium financed under the credit contract. This is
discussed in Credit-related insurance.

What is meant by a fee or charge that does not
exceed a reasonable estimate of my loss?
“Loss” in this context is based on the principles of contractual
damages. It includes the gains you would have made if the contract
had run its course and the debtor had not made full prepayment.
Calculating your loss involves comparing the return that you
would have made on the original contract with the return that you
will make when the prepaid amount is re-advanced to another debtor.
A fee that covers a reasonable estimate of your loss is a fee
that compensates you for this foregone return.
The principles of contractual damages provide you with a duty to
mitigate the loss. This means you must make reasonable efforts to
re-advance the amount prepaid.
Calculate reasonable estimate of my loss
You may use the formula specified in regulations made under
Section 54 (Creditor’s loss arising from full prepayment) of the
Act. This provides a “safe harbour” for creditors. If you apply the
formula correctly, you can be assured that the amount calculated
represents a reasonable estimate of your loss.
You may use any other formula provided that its application does
not produce a sum that is greater than a reasonable estimate of your
loss.
How does the formula work?
The formula is based on the positive difference between the
present value of remaining payments due on the loan, and the present
value of the payments that would be received (if the amount paid
early was re-lent under a hypothetical replacement contract for the
remaining term at your prevailing interest rate).
The interest rate to be used for the replacement contract is the
prevailing rate at which you would make an advance for the
outstanding amount for a period equal to the remaining term (or the
closest term you offer) of the original contract.
Obviously, you will have only suffered a loss if your prevailing
interest rate has dropped since you entered into the original
contract.
Note: This formula is
fully set out in regulations - see the
CCCFA Regulations page.
Will the formula apply in all cases?
The formula has been designed for fixed instalment contracts
having regular, equal payments. The formula will not apply to
contracts that have atypical features, eg, unequal sized payments.
Nevertheless, the principles underlying the formula can be adapted
for other circumstances.
Some other points to note on calculating loss
The formula assumes a fixed interest rate on the credit contract.
If the contract has a variable interest rate, the rate applying to
the original contract at the time of the full prepayment will be
your prevailing rate so no issue of “loss” arises.
Similarly, you will not suffer a loss with revolving credit
contracts, which are designed to be repaid at any time.
It is assumed you are able to re-advance the credit on the day it
is prepaid. It would not be appropriate for you to include in the
loss calculation any assumption that it takes longer than this.
Firstly, as mentioned above, you must mitigate your loss by making
reasonable efforts to re-advance the money as soon as it is prepaid.
Secondly, at the time of the prepayment it is not known how long it
will take to re-advance the money.
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