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TYP997: By business type
Advice for your particular business type.
Manufacturers and importers
Motor vehicle traders
Retailers
Financial service providers
Fuel industry
Internet traders
Accredited persons (measurement)

COM776: Compliance
Advice on how to comply with consumer law.
Accurate measures (Weights and Measures Act)
Consumer Guarantees Act
Product safety
Fair Trading Act
Motor Vehicle Sales Act
Credit Contracts and Consumer Finance Act
Credit (Repossession) Act
Layby Sales Act
Financial service providers dispute resolution

DWC639: Dealing with consumers
Advice on customer service and how to deal with a customer complaint.
Customer service and complaints
Developing a complaints policy

News

9 September 2010 - Media Release

Quake victims can seek help in debt repayments.

9 September 2010 - Scam Alert

Finda warns: "Beware of ‘Front Page Google’"

7 September 2010 - Scam Alert

Earthquake appeals - make sure you donate to a legitimate organisation.