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Advice for your particular business type.
Manufacturers and importers
Motor vehicle traders
Financial service providers
Accredited persons (measurement)
Advice on how to comply with consumer law.
Accurate Measures (Weights and Measures Act)
Consumer Guarantees Act
Fair Trading Act
Motor Vehicle Sales Act
Credit Contracts and Consumer Finance Act
Credit (Repossession) Act
Layby Sales Act
Financial Service Providers (Registration and Dispute Resolution) Act
Industry codes and best practice guidelines
Advice on customer service and how to deal with a customer complaint.
Customer service and complaints
Developing a complaints policy
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