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TYP997: By business type
Advice for your particular business type.
Manufacturers and importers
Motor vehicle traders
Retailers
Financial service providers
Fuel industry
Internet traders
Accredited persons (measurement)

COM776: Compliance
Advice on how to comply with consumer law.
Accurate measures (Weights and Measures Act)
Consumer Guarantees Act
Product safety
Fair Trading Act
Motor Vehicle Sales Act
Credit Contracts and Consumer Finance Act
Credit (Repossession) Act
Layby Sales Act
Financial service providers dispute resolution

DWC639: Dealing with consumers
Advice on customer service and how to deal with a customer complaint.
Customer service and complaints
Developing a complaints policy

News

30 January 2012 - Pay-to-bid auctions

A word of advice about online auctions where you have to pay to bid on an item.

9 January 2012 - Scam Alert

Kiwibank phishing scam doing the rounds

9 January 2012 - Health and wealth

A word of advice about joining a gym.