Compliance

Accurate measures (Weights and Measures Act)

If you sell goods by weight or measure, provide weighing or measuring equipment, or services relating to such equipment, you will find information in this section relevant to the operation of your business.

Consumer Guarantees Act

Your responsibilities under the Consumer Guarantees Act.

Product safety

Information for business on how to comply with product safety standards and information on product recalls.

Fair Trading Act

Your responsibilities under the Act, the role of the Ministry, enforcement of the Act, unfair trade paractices, product safety standards, consumer information standards, and the Consumer Information Notice (CIN) for used motor vehciles.

Motor Vehicle Sales Act

Information regarding the Motor Vehicle Sales Act, how to register as a trader, removal from the register, how you sell vehicles, offences and penalties.

Credit Contracts and Consumer Finance Act

Information for if you enter into credit contracts with consumers and your responsibilities.

Credit (Repossession) Act

You can only repossess when the security interest is specified in the contract. You must follow the six steps of repossession.

Layby Sales Act

What a layby sale is, the terms and conditions of a layby sale, a consumer's right to request a statement, cancellation of a layby sale and how to calculate a refund.

Financial service providers disputes resolution

 

Industry codes and best practice guidelines

Industry codes and best practice guidelines relating to consumers and Consumer Affairs.