Financial service providers dispute resolution scheme
All financial service providers providing services to the public must join a dispute resolution scheme. Financial service providers can either be a member of an approved dispute resolution scheme, or the reserve scheme.
Under the Financial Service Providers (Registration and Dispute Resolution) Act 2008, all financial service providers providing services to the public must join a dispute resolution scheme. Financial service providers can either be a member of an approved dispute resolution scheme, or the reserve scheme.
- Find out more about the requirements for financial service providers.
- Find out more about the approved financial service provider disputes resolution schemes and the reserve scheme.
Guidelines for applying to become an approved dispute resolution scheme
These guidelines are designed to assist schemes considering making an application to become an approved dispute resolution scheme.
Last updated 3 August 2011
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