Your consumer rights when shopping at a shop, at home or at an auction and your rights about how you pay.
Your consumer rights when buying goods and services, and when borrowing money or paying for items on credit.
Consumer laws have changed
See Changes in consumer rights for more information.
18 November 2014 - Subscribe and keep updated
18 November 2014 - Draft Responsible Lending Code – send us a submission
17 November 2014 - Shop with confidence this Christmas