Your consumer rights when shopping at a shop, at home or at an auction and your rights about how you pay.
Your consumer rights when buying goods and services, and when borrowing money or paying for items on credit.
Consumer laws have changed
See Changes in consumer rights for more information.
20 October 2014 - Layby
16 October 2014 - Spark New Zealand scam
6 October 2014 - ‘Fly-by-night’ sellers