For Consumers
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News 2 September 2010 -
More Dispute Resolution Schemes approved
The Financial Dispute Resolution, and the Banking Ombudsman Scheme, have been formally approved. 25 August 2010 -
MVDT adjudicators report released
Adjudicators report an increase in motor vehicle sales disputes – Hon John Boscawen, Minister of Consumer Affairs. 24 August 2010 -
A big cow pushed me
What are your rights when you have damaged something in the shop? Joe's story
Joe's new television didn't match the one he ordered
Joe got shown a demonstration model of a television in an appliance store and decided to buy it. When the television got delivered a few days later, it was a different model than the one he ordered. The Consumer Guarantees Act says that goods must match the sample or demonstration model shown. Joe contacted the store and told them he wanted the problem sorted out.
Joe,
Auckland
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Consumer law reform