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For Consumers

Your consumer rights when buying goods and services, and when borrowing money or paying for items on credit.

[Internal link] Credit and debtCredit and debt

Your consumer rights with credit sales (this includes 'Hire Purchase'), borrowing money, debt and repossessions.

10 questions before you borrow money

Your credit contract

Cancelling or changing your contract

Got a problem with a credit contract?

[Internal link] Consumer law changes - Changes in consumer rights.

Consumer laws have changed

[icon] Alert. Some web pages may not show these changes yet.

See Changes in consumer rights for more information.




18 November 2014 - Subscribe and keep updated
18 November 2014 - Draft Responsible Lending Code – send us a submission
17 November 2014 - Shop with confidence this Christmas
[Internal link] Fraud Awareness Week 2014.