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Resolving a problem

What you can do if the creditor is in the wrong.

Help and support

Other agencies that can help you.

Oppression

When the creditor is being unfair.

Credit and the Consumer Guarantees Act

The creditor’s obligations under the Consumer Guarantees Act.

Statutory damages in the CCCFA

The amount of statutory damages you are entitled to if your creditor breaches the CCCFA.