How to complain
How to complain effectively and what agencies can help you.
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Complaining effectively
- If things go wrong, how to complain to get the best result for you. Taking your complaint further.
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Disputes Tribunal
- Information on the Disputes Tribunal, who can use the Tribunal, costs and how to make a claim, how to prepare for the hearing, appealing and enforcing the decision of the Tribunal.
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Financial service providers disputes resolution
- If you have a problem with a financial service provider and you are not happy with the way they handled it or the outcome, you may be able to go to a dispute resolution scheme to get the problem resolved free of charge.

