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Motor vehicles

Your consumer rights when buying motor vehicles. Plus advice for before you buy and what to do when you've got a problem.

Folder Before you buy a vehicle
What to look for when buying a vehicle, buying a vehicle from a trader, in an auction or from a private seller. Buying a vehicle on credit, checking if money is owed on a vehicle, checking if a vehicle is stolen, checking for wear and tear, and the Consumer Information Notice (CIN).
Folder Got a problem with a motor vehicle?
The common types of problems you may experience after buying a vehicle and what remedies are available.
Page Rental car problems
What to do if you have been charged for damage after renting a car.
Folder Keep your car
If you have bought your car on credit you might be wondering what happens if you can’t keep up with repayments, or if the car suddenly breaks down. The good news is that you have rights, and if you take action now you may be able to keep your car and keep mobile.
Folder Truecost
Find out the true cost of the credit agreement you are getting into for your car.
Page Motor vehicle glossary
Terms and definitions we use when talking about buying a vehicle and the consumer issues associated with it.

Credit campaign tile Oct 2012

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11 March 2013 - Patch and protect