Got a problem with a motor vehicle?
The common types of problems you may experience after buying a vehicle and what remedies are available.
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Faulty or defective vehicles
- The Consumer Guarantees Act provides you with rights and remedies for a faulty or defective vehicle.
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Misleading or false information about the vehicle
- A person in trade can breach the Fair Trading Act if they provide you with misleading or false information about the vehicle.
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Money owing by a previous owner
- This section explains whether the finance company is entitled to take your car. Included information on the Sale of Goods Act.
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Odometer problems
- There is always a chance with any used vehicle that the odometer may have been tampered with.
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Resolving your dispute
- Steps to take when trying to resolve a problem after you have bought a vehicle.
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Motor Vehicle Disputes Tribunal
- If you bought the vehicle from a registered motor vehicle trader, you can take a claim to this Tribunal. Information on how the Tribunal works and how to prepare for a hearing.
