Problem solver items
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Goods
- Things you buy – eg. appliances, toys, mobile phones, shoes.
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Services
- When you get someone to do work eg. plumbing, haircut, banking, repairs.
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Shopping
- Where you buy, how you pay eg. gift vouchers, auctions, internet.
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Credit and debt
- When you borrow money or buy goods or services on credit (hire purchase) and what happens when you can't pay it back.
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Motor vehicles
- When you have bought a motor vehicle and things have gone wrong.
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Problem solver introduction
- Use our interactive problem solver tool to find the answer to your consumer problem.
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Problem solver button


