When you have bought a motor vehicle and things have gone wrong.
- Faulty car
- The car is faulty
You may have rights under the Consumer Guarantees Act if you bought a new or used motor vehicle from a licensed or unlicensed dealer. If you bought the car privately or by auction you are not covered but you may have other options for solving the problem.
- False information
- The seller gave me wrong information about the vehicle.
If a trader has made a false or misleading representation, and you have suffered loss as a result of that representation, you may be able to claim compensation from the trader.
- Money owing
- There is money owing on the vehicle
If you buy from a motor vehicle trader and they don't tell you about the security interest (that money is owing on the car) then the creditor must get the money from the dealer and not you. If a security interest is disclosed, then the finance company has rights over the vehicle.
If you buy through an auction, at a car yard, or privately then you may not be protected.
- The odometer is wrong
Odometer readings on used vehicles in New Zealand may be unreliable. There is always a chance with any used vehicle that the odometer may have been tampered with.