Over-charged
The tradesperson sent me a bill for more than the quoted amount
The quote is a contract between you and the seller. You don’t have to pay more than the quoted amount. You can send the seller only the amount quoted with a note to explain why. You may want to add ‘banking this payment will be considered full and final settlement of the bill”. If the seller has possession of your goods and you can’t agree on a fair price, then it might be best to pay the full amount to take the goods away. You can go to the Disputes Tribunal to try to get the extra money back later.
