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Repair disputes

There is a dispute about the repairs I asked for

If you don’t want to pay the full amount for the repairs you might have trouble getting the item back from the repairer. You might not want to pay the full amount because you didn’t ask for some of the repairs, or because you don’t think the repair was good enough. You can try negotiating a lower price with the repairer or you can agree to pay part or the full amount to get the item back and then go to the Disputes Tribunal to decide on the complaint. Tell the repairer in writing that you are paying “without prejudice” which means that you do not accept the amount charged.

Find out more about repair services.

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