Faulty goods

The goods are faulty or unsatisfactory

If the problem is minor you can ask the seller to fix it. The seller must choose between repairing the goods, replacing them, or giving you a refund. If the problem is serious you can choose a refund, replacement or compensation.

Find out more about faulty or unsatisfactory goods.

News

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A word of advice about online auctions where you have to pay to bid on an item.

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Kiwibank phishing scam doing the rounds

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A word of advice about joining a gym.

9 January 2012 - Scam Alert

Google scam alert