Faulty goods

The goods are faulty or unsatisfactory

If the problem is minor you can ask the seller to fix it. The seller must choose between repairing the goods, replacing them, or giving you a refund. If the problem is serious you can choose a refund, replacement or compensation.

Find out more about faulty or unsatisfactory goods.

News

14 May 2013 - Scam Alert – Potential ANZ phishing

ANZ warns customers of a potential phishing scam.

13 March 2013 - Scam Alert

Police warn residents about cheque washing scam.

11 March 2013 - Patch and protect

A word of advice on computer security

28 February 2013 - Inaccurate baby bottle markings

Consumer Affairs and Ministry of Health warn that some low-cost feeding bottles have inaccurate markings.