Ensuring Consumer Confidence In The Financial Sector

Consumers and small businesses can get independent assistance.

Yesterday was the deadline for financial advisers to join a free dispute resolution scheme, meaning that consumers and small businesses can get independent assistance if they have a dispute with a financial service provider, Minister of Consumer Affairs John Boscawen said today.

“This was the final stage of the implementation of the Financial Service Providers Dispute Resolution regime that began in December and covers banks, insurance companies, financial advisers, finance companies, brokers, money managers and KiwiSaver providers,” Mr Boscawen said.
Read the full media release on the beehive website.