The Credit Contracts and Consumer Finance Act 2003 (CCCFA) came into force in 2005 and covers all forms of consumer credit in New Zealand. In line with good regulatory practice the Ministry of Consumer Affairs has reviewed the CCCFA.

16 September 2009

Draft guidelines to assist schemes applying to become an approved dispute resolution scheme: summary of submissions (pdf format)

Proposed reserve dispute resolution scheme operating rules and governance arrangements: summary of submissions (pdf format)

7 September 2009

(Word of Advice)
What to do with unsafe products

31 August 2009

(Word of Advice)
Big ticket items

28 August 2009

Have your say on product recalls…

This year the Australian Competition and Consumer Commission (ACCC) has begun a review into the effectiveness of the product recall system. The recalls review will consider how to most effectively deal with unsafe goods that have been sold and are used by consumers.

The review will examine the current system for recalls, both within Australia and internationally, and identify those parts of the system which are functioning well and those where improvements could be made to achieve best practice.

17 August 2009

(Word of Advice)
Have a safe spring break

3 August 2009

(Word of Advice)
Mind your T’s and C’s

20 July 2009

(Word of Advice)
Keeping babies out of trouble

8 July 2009

Statement from NZ Police and the Police Council of Sport on its association with the magazine ‘Sportz Beat’

The New Zealand Police [external website] and the Police Council of Sport [external website] have issued a statement about their connection with Sportz Beat magazine.

6 July 2009

(Word of Advice)
Out of business, out of luck?

22 June 2009

(Discussion Documents)
Financial service providers disputes resolution

(Word of Advice)
Job scams

8 June 2009

(Word of Advice)
Keep your car

25 May 2009

(Word of Advice)
Switch to cheaper power

11 May 2009

(Word of Advice)
Protecting your eyes

8 May 2009

The Dominion Post reports on a case heard at the Disputes Tribunal between computer manufacturer and a consumer. A computer manufacturer refused to repair the computer outside of its 12 month warranty period, but the referee agreed with the consumer that he was entitled to a remedy under the Consumer Guarantees Act. The Consumer Guarantees Act states that consumer goods must be durable and last for a reasonable time.