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Page updated: 19-11-2009

News

16 November 2009

(Word of Advice)
Managing Christmas expectations

2 November 2009

(Word of Advice)
Throwing money away

19 October 2009

(Word of Advice)
 Virtual shopping spree

5 October 2009

(Word of Advice)
Men (or women) in trees

25 September 2009

(Media Release by Hon Heather Roy, Minister of Consumer Affairs)
Ban placed on unsafe chainsaws

23 September 2009

Motor Vehicle Disputes Tribunal Adjudicators' Annual Reports 2009

21 September 2009

(Word of Advice)
Easy payments

(Discussion document)
Review of the Operation of the Credit Contracts and Consumer Finance Act 2003

The Credit Contracts and Consumer Finance Act 2003 (CCCFA) came into force in 2005 and covers all forms of consumer credit in New Zealand. In line with good regulatory practice the Ministry of Consumer Affairs has reviewed the CCCFA.

16 September 2009

Draft guidelines to assist schemes applying to become an approved dispute resolution scheme: summary of submissions (pdf format)

Proposed reserve dispute resolution scheme operating rules and governance arrangements: summary of submissions (pdf format)

7 September 2009

(Word of Advice)
What to do with unsafe products

31 August 2009

(Word of Advice)
Big ticket items

28 August 2009

Have your say on product recalls…

This year the Australian Competition and Consumer Commission (ACCC) has begun a review into the effectiveness of the product recall system. The recalls review will consider how to most effectively deal with unsafe goods that have been sold and are used by consumers.

The review will examine the current system for recalls, both within Australia and internationally, and identify those parts of the system which are functioning well and those where improvements could be made to achieve best practice.

17 August 2009

(Word of Advice)
Have a safe spring break

3 August 2009

(Word of Advice)
Mind your T’s and C’s

20 July 2009

(Word of Advice)
Keeping babies out of trouble

8 July 2009

Statement from NZ Police and the Police Council of Sport on its association with the magazine ‘Sportz Beat’

The New Zealand Police [external website] and the Police Council of Sport [external website] have issued a statement about their connection with Sportz Beat magazine.

6 July 2009

(Word of Advice)
Out of business, out of luck?

22 June 2009

(Discussion Documents)
Financial service providers disputes resolution

(Word of Advice)
Job scams

8 June 2009

(Word of Advice)
Keep your car

25 May 2009

(Word of Advice)
Switch to cheaper power

11 May 2009

 (Word of Advice)
Protecting your eyes

8 May 2009

The Dominion Post reports on a case heard at the Disputes Tribunal between computer manufacturer and a consumer. A computer manufacturer refused to repair the computer outside of its 12 month warranty period, but the referee agreed with the consumer that he was entitled to a remedy under the Consumer Guarantees Act. The Consumer Guarantees Act states that consumer goods must be durable and last for a reasonable time.

27 April 2009

(Word of Advice)
Would you like a store card?

14 April 2009

(Word of Advice)
Repairs

6 April 2009

(Media Release by Hon Heather Roy, Minister of Consumer Affairs)
Mortgage Payment Relief Already Available

30 March 2009

(Word of Advice)
Get your winter heating sorted

16 March 2009

(Word of Advice)
Your rights regarding repossessions

6 March 2009

(Media Release)
Keeping tabs on scammers for a decade

4 March 2009

(Media release)
Ministry staff ‘win’ £1.5 million in lottery

2 March 2009

(Media release by Hon Heather Roy, Minister of Consumer Affairs)
Scams Target You - Protect Yourself [external Link] -

27 February 2009

(Word of Advice)
Money for nothing

23 February 2009

(Word of Advice)
Buying second-hand goods

9 February 2009

(Word of Advice)
Difficulty with debts

26 January 2009

(Word of Advice)
Don’t want to DIY?

12 January 2009

(Word of Advice)
Summer bargain hunting

23 December 2008

(Media Release by Hon Heather Roy, Minister of Consumer Affairs)
Motor Vehicle Disputes Tribunal Adjudicators' Annual Reports [external website]

24 November 2008

(Word of Advice)
Protect your privacy

10 November 2008

(Word of Advice)
Tips for avoiding a debt-laden Christmas

28 October 2008

(Word of Advice)
Stop the spam!

13 October 2008

(Word of Advice)
Shopping securely online

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