Text size: A A A

Skip to content. | Skip to navigation

Where you buy

Different laws apply when you buy in different ways. Find out your rights and what to do if you've got a problem.

Page Internet shopping
A guide on what to look out for when shopping online and some safety tips.
Page Online auctions
Information for when shopping using online auctions and what to do if you have a problem when shopping on an online auction.
Page Mail order
This section provides information on direct marketing, a checklist of what to look out for when shopping at a distance and contact information for the New Zealand Direct Marketing Association.
Page Auctions
Information and hints on what to look out for when buying from and auction and your rights.
Page Private sales
What your rights are when you buy from someone who is not a professional trader.
Page Door to door sales
You have a seven day cooling-off period when you buy from a door to door salesperson.
Page Daily deal group buying sites