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Policy development

Current policy projects by topic - providing an outline of the project, progress and links to related documents.
Page Credit review
Government's review of the consumer credit laws to better protect consumers from irresponsible lenders.
Page Consumer law reform
The Government is revising consumer law to help consumers transact with confidence and support honest business practices. Ten laws are being changed, including the Consumer Guarantees Act and the Fair Trading Act.
Page Consumer Law Reform - Key points
Key points around the Consumer Law Reform.
Page Financial service providers disputes resolution regime
The Ministry of Consumer Affairs (now Ministry of Business, Innovation and Employment) has developed guidelines to assist schemes applying for approval to be a financial service provider disputes resolution scheme.
Page Financial summit
The Minister of Consumer Affairs hosted a Financial Summit for credit providers and community agencies on Thursday 11 August 2011.