pdf library
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Education - For Teachers
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MCA newsletter June 2010
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Product recall notices
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Legislation & Policy pdfs
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Truecost pdfs
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Publications
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Consumer Law Reform submissions pdfs
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Newsletters
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MeasureUP Newsletters
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MVDT Adjudicators Annual report PDFs
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Childrens nightwear
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Bunk beds
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Credit-Contracts-Consumer-Finance-Act-Discussion-Paper
- Discussion paper about the review of the Credit Contracts and Consumer Finance Act. Submissions closed.
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Yellow Page
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Legal metrology leaflet
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Scam Alert
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Yellow scam invoice.pdf
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Letters
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2010 BIM.pdf
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ABA Travellers Cheque warning
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Product safety pdfs
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Consumer Rights Day Poster
- Consumer Rights Day Poster
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Motor vehicle sales act and related laws (second edition
- This is a guide to the Motor Vehicle Sales Act 2003 (MVSA) and related legislation. The MVSA replaced the Motor Vehicle Dealers Act 1975.
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Perceptions of scams
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Recall high chair
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Access to Affordable Credit Social and Community Lending Breakout Group
- Summary from Access to Affordable Credit Social and Community Lending Breakout Group at the Financial Summit 2011
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CAB Min (11) 40_5 Responsible Lending Requirements for Consumer Credit Providers
- Cabinet Minute Responsible Lending Requirements for Consumer Credit Providers
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CCCFA Review - CBC Responsible Lending Cabinet Paper
- CCCFA Review Responsible Lending Cabinet Paper
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CCCFA RIS - Responsible Lending Requirements for Consumer Credit Providers
- CCCFA Regulatory Impact Statement Responsible Lending Requirements for Consumer Credit Providers
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JB Hifi scam
- Example screenshot of the JB Hifi scam
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Application form for type (pattern) approval
- Application form for type (pattern) approval of measuring equipment.
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ISO Earthquake residential
- Canterbury Earthquake insurance issues fact sheet for residential consumers.
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Safety 1st Push ‘n Snap Cabinet Lock
- Product safety recall - Push ‘n Snap Cabinet Lock: 1 pack- Item# 48442 2 pack- Item# 48391 & Cabinet Slide Lock: 1 pack- Item# 12013 2 pack- Item# 12014
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Consumer Rights Day Taupo
- Flyer for consumer rights day in Taupo, 30 May 2012
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Ladder safety Q&As
- Questions and answers on ladder safety requirements following injury caused by ladder bought online
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Yahoo Hotmail Award Winner Scam
- Details of a scam claiming the recipient has won an online lottery run by Yahoo and Hotmail.
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Safe sleep leaflet
- Advice from the University of Auckland Faculty of Medical and Health Sciences on sleep safety for infants
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Nigerian scam targets online job seekers
- A media release from Customs warning New Zealand online job seekers about a scam from Nigeria
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Chainsaw without chain brake prohibition notice
- Unsafe Goods Notice (Chainsaws without a Chain Brake) Indefinite Prohibition Notice 2012.
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Ladder safety Q&As pdf
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Grand-prize gaming scam
- An international lottery scam that has worked its way back to New Zealand.
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International Award Payment Center letter
- A lottery scam letter.
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EGI Paper July 2012 Consumer Law Reform Additional Decisions
- Cabinet paper for Consumer law Reform
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Regulatory Impact Statement Additional Decisions
- Cabinet paper for Consumer Law Reform
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Q&As Consumer Law Reform Bill
- Consumer law Reform Q&As Oct 2012
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Real Estate NZ scam
- Copy of email phishing scam that sends victims to Real Estate NZ page
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Consumer Rights Day Tauranga Nov 2012
- Poster for Consumer Rights Day in Tauranga November 2012
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CRD Agenda Tauranga Nov 2012
- Consumer Rights Day agenda Tauranga November 2012
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Credit campaign stories 2012 - English
- Case studies of people talking about their problems with finance companies, used in Oct 2012 credit campaign.
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Gustavia's story
- Gustavia's story
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Elisiva and Peni's story
- Elisiva and Peni's story
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Siosifa and ‘Ilaisaane’s story
- Siosifa and ‘Ilaisaane’s story
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Make a complaint to a finance company
- A form to help consumers make a complaint to a finance company
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Financial Services Complaints Limited
- Information page on FSCL
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Insurance and Savings Ombudsman
- Consumer information sheet on Insurance and Savings Ombudsman.
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Banking Ombudsman Scheme
- Consumer information sheet on Banking Ombudsman Scheme
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Financial Dispute Resolution
- Consumer information sheet on Financial Dispute Resolution.
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Sonny Tu'i's story
- Sonny Tu'i's story for consumer credit campaign.
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Felisi Beswick's story
- Felisi Beswick's story for the consumer credit campaign Oct/Nov 2012
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Melenaite Feliti's story
- Melenaite Feliti's story for consumer credit campaign Oct/Nov 2012
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Keeping Kids Safe
- A guide to buying safe children's and nursery products.
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Weights and Measures Act
- Compliance guidelines for New Zealand Packers and Importers
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Safekids Creative Quest
- Details of Safekids Creative Quest competition to encourage helmet use
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Disputes Tribunal - Consumer Facts
- Consumer leaflet about the disputes tribunal process.
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Clamping Industry Code of Conduct
- Code of Conduct drawn up by clamping industry with help from Ministry of Consumer Affairs
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Clamping Code for Private Land
- Clamping code of conduct developed by MCA and industry, updated version.
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Unsafe Goods Notice (High Powered Magnets)
- Gazette notice banning high powered magnets.
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Consumer Affairs-Netsafe Statistics 2011-12.pdf
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Consumer Rights Day Greymouth 20 March 2013
- Poster for Consumer Rights Day in Greymouth, 20 March 2013.
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Consumer Rights Day Agenda Greymouth 2013
- Agenda for Consumer Rights Day in Greymouth, 20 March 2013.
