Privacy and copyright statement

Privacy Statement

Personal information sent to the Ministry of Consumer Affairs by email or by submitting information on a form to us via this website is not disclosed to any other party.

If your email needs to be referred to another agency for assistance or response, we will contact you for permission to do this. The information you provide maybe kept on file for future reference to help us monitor consumer issues and problems.
 

Cookies

Browser cookies are used by this website to provide the Ministry with information about site usage and improve the service offered to site visitors. Cookies are small files which are sent by a website and stored on your computer's hard drive. The data is collected and aggregated prior to use by the Ministry by NetRatings, a measurement and research company. Further details of NetRatings' privacy policy are available in their privacy statement. Cookies from this site are not used to gather or allow the gathering of any personally identifiable information and are not used to track individual user activity around this site.

You may manually disable cookies at any time – check your browser's "Help". This will not affect your ability to view the site.

Copyright Statement

Except where indicated, material on this website is subject to Crown copyright and is maintained by the Ministry of Consumer Affairs. This material may be reproduced for non-commercial use without formal permission or charge, provided the material is reproduced accurately and not used in a derogatory manner or misleading context. Where the material is being published or issued to others, the source and copyright status must be acknowledged. Material on this website must not be used in a commercial context unless the written permission of the Ministry of Consumer Affairs has been obtained.

For material on this website that is subject to Crown copyright and maintained by another government organisation, authorisation to reproduce such material must be obtained from that organisation.

For material on this website that is identified as being the copyright of a third party, authorisation to reproduce such material must be obtained from the copyright holder concerned.

Images

The Ministry of Consumer Affairs holds copyright or licensing rights to all images on this website, including the Ministry of Consumer Affairs logo, accept where expressly noted. Images on this website must not be used or reproduced for any purpose, including personal or educational use, unless the written permission of the Ministry of Consumer Affairs has been obtained.

For permission to reproduce information or images on this website, please contact the Ministry.