Protect your money

Your bank will never ask for your details in an email, so never send your personal, credit card or online account details by email.

Never respond to an email asking you for your PINs or passwords.
Never send money to someone you don't know or trust.
Always seek independent advice before investing.
Never use your bank account to transfer money to someone you don't know.
Keep your credit card and ATM cards safe. Do not share your personal identification number (PIN) with anyone.
Do not keep any written copy of your PIN with the card.
Your bank will never ask for your details in an email, so never send your personal, credit card or online account details by email.
Never click on a link or open an attachment in an unexpected email - even if it looks like it comes from your bank, credit union, financial institution or any other company.
Do not let anyone pressure you into making decisions about an investment. Ask for the Investment Statement, and seek independent advice.
Be wary of investments promising a high return with little or no risk.
Be suspicious if you are told to keep an investment opportunity secret. There is no reason why a legitimate investment needs to be confidential.
You should never have to pay money to claim a lottery prize. You cannot win a lottery you did not enter.

Last updated 12 May 2010

ACFT Fraud Survey 2012: Have you been the victim of a scam or noticed any new scams over the last year? If so please fill in this short, confidential survey by the Australasian Consumer Fraud Taskforce. Click for more info.; http://www.aic.gov.au