Protect your phone

If you receive a call with an offer that sounds to good to be true, it probably is – so hang up.

Put a PIN on your mobile phone to protect your identity information in case the phone gets lost or stolen.
Be suspicious of unexpected calls and text messages.
Be cautious – if in doubt, hang up!
Be wary about responding to unsolicited calls, texts or faxes. They may direct you to disguised 0900 numbers or similar and it may cost you to reply.
Don't give out your number to just anyone. Even if a caller claims to be from a reputable organisation, they may not be. Always ask why a caller needs your number and what it will be used for. If in doubt – hang up. Don’t give your number.
If you are to provide details to an organisation, look out for any terms and conditions which permit the organisation to give out your details to anyone else.
If you receive a call with an offer that sounds to good to be true, it probably is – so hang up.

Last updated 12 November 2010