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An overview of the available content on this site. Keep the pointer still over an item for a few seconds to get its description.

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  • Dealing with consumers
    • Customer service and complaints
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• Scams
  • Been scammed?
    • I gave them my bank details
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    • I bought suspicious medicine
    • Protect others
  • Protect yourself
    • How they get to you
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    • Protect your money
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  • About Scamwatch
    • About Scamwatch
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• Legislation & Policy
  • Acts and regulations
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  • Policy reports and papers
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• Education
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• About MCA
  • What we do
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  • Media centre
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  • Consumer representation
    • What is consumer representation?
    • Applying to become a consumer representative
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    • Consumer representation – guidelines for chairpersons
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• News
  • Word of Advice
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  • Media Releases
    • Seafood company fined for short weight goods
    • Minister of Consumer Affairs announces first approved Financial Service Disputes Resolution Schemes.
    • Keeping tabs on scammers for a decade
    • Consumer Law Reform
    • Ministry staff ‘win’ £1.5 million in lottery
    • Ban placed on unsafe chainsaws
    • MVDT adjudicators report released
    • Fraud Awareness Week 3-10 March 2008
    • Formaldehyde tests show no health issue in clothes
    • Motor Vehicle Disputes Tribunal Adjudicators' Annual Reports released
    • Government moves on toy safety
    • Ministry of Consumer Affairs alerts consumers to Mattel toy recall
    • Investigation into formaldehyde in clothing
    • Pacific consumers and fringe lending
    • New water efficiency labelling in the pipeline
    • Scammers carry on phishing for your money
    • Ban on unsafe hot water bottles continues
    • Are you paying too much for your power?
    • Improvements proposed to motor vehicle sales laws
    • Fraud Awareness Month - Protect Your Identity
    • Minister Welcomes First Unsafe Baby Walker Prosecution
    • Fraud Awareness Month - Protect Your Computer
    • "Bumped" and Delayed Passengers Can Seek Compensation
    • Fraud Awareness Month - Protect Your Phone
    • Don't Let a Scammer Walk off with Your Wallet!
    • If It's Too Good to Be True then It's Probably a Scam
    • Exchanging or returning lemons after Christmas
    • KISS @ Christmas
    • 30 Years of the Metric System
    • Motor Vehicle Disputes Tribunal Resolving Consumers' Complaints
    • Credit Law Shows It Has Teeth
    • Motor Vehicle Law Working for Consumers
    • Car "Window Card" Information to Be Revisited
    • Magnetix Building Sets - Voluntary Recall
    • Myths & confusion around motor vehicle sales legislation
    • Submissions Called for on Consumer Protection Laws
    • Protect Your PIN
    • Car Buyers the Winner
    • 30 Years of the Metric System
    • Thank U 2 promoters
    • Phishing for your funds
    • Why a “Get Rich Quick” scheme will only ever cost you money
    • Won a prize in a lottery you didn’t enter? It’s a scam
    • Trans-Tasman taskforce takes up the fight against scams
    • Unsafe Flaming Gel Recalled
    • Some festive season tips for consumers – exchanges, returns and gift vouchers
    • Unsafe 'No Holes Tongue Stud' banned
    • Minister urges people to stop using 'No Holes Tongue Stud'
    • Court ruling on misleading advertising welcomed
    • Research shows consumers confident in New Zealand marketplace
    • New product safety standards approved
    • Checking personal credit information
    • Effective industry-led regulation
    • Unsafe goods notices revoked
    • Winter heating and keeping children safe
    • What to look for when buying hot water bottles
    • What to look for when buying hot water bottles
    • Ministry of Consumer Affairs works with business for good measure
    • New credit law ten days away
    • Consumer credit survey released
    • Watching out for loan and credit traps
    • Working to improve internet and phone banking security
    • Consumer laws apply to all – even real estate agents
    • Consumer Affairs releases its new-look website
    • Product safety agreement signed with China
    • Media Alert
    • New Minister of Consumer Affairs
    • More Dispute Resolution Schemes approved
  • Newsletters
  • A Word of Advice
• Scam news
  • Scam Alerts
  • Scam Alert
  • Archived Scam News
    • 2009
    • 2008
    • 2010
  • Scam Alert
  • Scam Alert
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  • Scam Alert
• Chubb product recall