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Consumer rights, consumer law, business advice

Consumer rights, consumer law, advice for consumers and business.
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Your consumer rights
You have rights when you shop for goods and services


Goods  |  Services  |  Complaints

Protect yourself from scams

You’re less likely to fall for a scam if you can spot some of the usual signs



Types of scams
  |  Protect yourself

Advice for Business
Comply with consumer laws and deal with complaints in the best way


By business  |  Laws  |  Handling complaints

Online tools
RSS News

Spark New Zealand scam

Spark customers targeted by ongoing fraudulent phone calls.
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‘Fly-by-night’ sellers

6 October 2014 - A word of advice about ‘fly-by-night’...
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Thermomix TM31 Food Processor/Cooker Recall

Thermomix is recalling TM31 food processor/cookers sold between October 2012...
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